Mike Smith is the Supervisor, IT Development for Maritime Electric (a subsidiary of Fortis Inc.) in Prince Edward Island, Canada. He joined Maritime Electric in 1997 specializing in project management and process optimization. Mike has implemented many systems including ESRI’s GIS, Itron’s FCS, outage management, vegetation management, service order systems, customer service and billing. Mike has worked with the T&D Operations group to optimize the departments workflows including dispatching work to crews and asset management. Mike has also worked in metering for several years. In 2012, Mike worked on a five-year IoT load control demonstration project that created a virtual power plant that allowed real time energy control operator access to control load. In 2017, Mike joined IT again as the supervisor of the IT and GIS development teams. Mike holds an IT Application Programmer Diploma, HR Certificate and a Business Degree with a major in Organization Behavior as well as a GISP (GIS Professional) designation.