Support Services

At Itron, we know that we are in the midst of an energy and water technology revolution. We are committed and proud to apply leading edge technologies to solve key challenges.

Customer Center Partner Center

Itron is committed to ensuring the success of our customers through exceeding customer expectations and continuing to provide world-class customer support. Our global customer support services team is staffed with experienced professionals who have the extensive technical, industry, and product knowledge needed to provide support to our customers.

For ITIL supported products, our ITIL-based front line, back line, and problem management teams are staffed with technology and networking experts that work in parallel with our 24 x 7 network operations centers to provide your business with the right level of support and service at the right time.

Globe ContinentalUS

Continental U.S.

Call us toll free at
+1 877.487.6602

Globe ContinentalUS

Former Silver Spring Network Customers

Continental U.S.
Call us toll free at
+1 855 528 7952
5AM – 6PM Pacific,
Monday – Friday

Globe AustraliaNZ

Australia & New Zealand

Call (Aus) +1800 413848
(Intl) +61 3 8375 8969

Globe OutsideUS

All Other Countries

+1.509.632.2029

Consumer_524x560

Consumer Resource Center

Learn about the safety, security and privacy of Itron’s technologies.

Learn More
Customer_524x560

Customer Center and Partner Center

With an Itron Account, customers and partners can get access to product, order and support information along with other online resources to succeed with Itron.

CUSTOMER SIGN UP

SALES CHANNEL PARTNER SIGN UP
Security_524x560

Itron Security Center

Stay ahead of the threat. The Itron Security Center provides world-class cyber security information and analysis to Itron customers around the globe.

Learn More