At Itron, we know that we are in the midst of an energy and water technology revolution. We are committed and proud to apply leading edge technologies to solve key challenges.
Our ITIL-based front line, back line (Technical Assistance Center), and problem management teams, are staffed with technology and networking experts that work in parallel with our 24 x 7 network operations centers to provide your business with the right level of service at the right time.
Telephone support provided during business hours Monday – Friday
Priority 1 issues responded to directly 24 x 7 x 365
CUSTOMER SUPPORT IS AVAILABLE BY PHONE AND WEB
Continental U.S.
Call us toll free at
+1 877.487.6602
Continental U.S.
Call us toll free at
+1 855 528 7952
5AM – 6PM Pacific,
Monday – Friday
Australia & New Zealand
Call (Aus) +1800 413848
(Intl) +61 3 8375 8969
8:30AM – 5:30PM
Australian Eastern Time
Monday – Friday
Outside of the
Continental U.S.
Call +1 669 770 4700
5AM – 6PM Pacific,
Monday – Friday
Go Further
Itron Access is a secure, consolidated site where customers and collaborators can acquire up-to-date support information for Itron products, find past and current order information and so much more. To create a new account or learn more about Itron Access, click on the link below.
Stay ahead of the threat. The Itron Security Center provides world-class cyber security information and analysis to Itron customers around the globe.
Learn about the safety, security and privacy of Itron’s technologies.