Analytics

Analytics

Delivering actionable insights.

Generate actionable insights to drive efficiencies, improve reliability and enhance quality of service.

Providing business outcomes that address utility challenges.

Amplify the value from your investments by uncovering insights to drive critical decisions and deliver a world-class customer experience.

maximize operational efficiences

Maximize Operational Efficiency

More efficiently manage and operate your system.

enhance reliability safety

Enhance Reliability & Safety

Deliver consistent and reliable energy, and restore service quickly and efficiently.

customer satisfaction

Improve Customer Satisfaction

Enable customers to proactively optimize energy/water usage and meaningfully interact with utilities.

increase revenue

Increase Revenue

Combat energy and water diversion and loss through analytics.

Customer Successes

Using Analytics to Detect and Solve Water Consumption Issues

“I am a true believer in analytics—we are able to verify how much water is used by our residents and then develop measures to better manage our water resources.”

Water loss reduced from 22% to less than 5%

Improving Forecasting Accuracy with AMI Data

“We are improving forecast and per-class accuracy; obtaining cleaner, more consistent data; understanding how weather impacts revenue; and enabling execs to make quick, strategic decisions.”

Improved forecast accuracy by 60% (18 GWh) and revenue by 69% (within $1.4 million)

Enhancing Customer Service & Water Conservation

“Prior to having analytics, we could tell that ongoing consumption meant the customer likely had a leak, but we did not have the data to back it up. We are now proactively reaching out to alert our customers to possible leaks so they can take action, saving them money and conserving water.”

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Saving over $250,000 annually

Related Use Cases

Electricity | Gas | Water

Revenue Assurance

Alleviate safety concerns and enhance revenue utilizing analysis and investigation tools such as algorithms, data filters and pattern detection to identify meter tampering and service bypass conditions.

Water

Water Operations Management

Identify, prioritize and take action to detect and reduce real and apparent water losses—including those in your distribution network and at customer sites. Identify and prioritize pipe maintenance and enable proactive communications with customers.

Gas | Water

Customer Service Representative

Enhance the customer experience and encourage conservation by providing comprehensive, informed responses about energy and water consumption.

Electricity

Financial Analysis

Unlock the power and value of interval data by improving the financial analysis and planning process with accurate and timely smart meter data through efficient, reliable and flexible aggregation.

Electricity

Outage Detection

Improve outage response with real-time intelligence and deliver consistent and reliable energy through an accurate and continuous feed of information on the state of your distribution grid.

Electricity

Meter Temperature Monitoring

Enhance safety and prevent fires by continuously monitoring and detecting rising meter temperatures.

Protect revenue and detect loss faster.

Quickly identify, monitor and manage potential losses and revenue leakages, and understand the dangers associated with energy theft.

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Explore Related Products and Services

AMI Operations

Enhance operational efficiency and deliver the functional capabilities needed to more efficiently manage and operate your AMI system at scale.

Electricity Analytics

Lower costs, improve results and address challenges by resolving issues such as reliability, power quality, theft and transformer loading.

Outage Analysis

Receive near real-time outage intelligence and deliver improved reliability utilizing a performance-based model.

Delivery Services

We understand your business requirements and we'll help you improve operational efficiencies which will allow you to derive more value from your business solutions.

Managed Services

Our managed services will provide you with a lower TCO, the ability to scale instantly, enhanced security, faster implementation and rapid innovation.

Resources

Transformer Load Management with Itron Analytics

Watch the Video

Otter tail power company receives CS Week Excellence Award for analytics project with Itron.

Read

“Outcomes-as-a-Service” Enable Utilities to Meet Business Challenges.

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