THE CHALLENGE
Severe storms, power outages, faulty equipment—many factors can cause a streetlight to fail. No matter the cause, rapid restoration is essential to community safety and customer satisfaction. Without networked controls, operators depend on costly field visits or complaints from frustrated customers to discover outages. Field crews then need to know the exact cause of the outage to ensure they send the right team with the right equipment to the right location. These manual processes frequently come up short.
ITRON APPROACH
Intelligent streetlights coupled with robust central management software empower lighting operators with comprehensive visibility and control of connected smart city assets. Our networked lighting solutions collect real-time information about connected lights, including proactive alerts pointing to the precise cause of equipment failures. With detailed data history and advanced analytics lighting operators can track assets over time to make smarter decisions, address problems faster and reduce maintenance costs.
BENEFITS
- Reduced operations and maintenance costs
- Accelerate response times
- Reduce call center load
- Enhance safety on the roadways
- Improve customer satisfaction
