Services

Services

Around the world, we deliver for you.

You shouldn't trust your 20-year investment to just anyone. But you can trust Itron Global Services. We have decades of experience offering everything from consulting and delivery to end-to-end management of your solution. And we'll support you all day, all around the world.

Dedicated delivery
Dedicated Delivery
Managed services
Proven Managed Services
Informed support
Responsive, Informed Support

We're not just experts. We're your experts.

We know our products—and your industry—better than anyone. And as an Itron customer, you'll know that when you work with Itron, you'll work with genuine domain experts—people who understand your business, your challenges and our technology.

experience you can trust

26+ Years

offering delivery services

Deliver data quality

450 Delivery Services Experts

at your disposal

Develop gear and man

400 Projects

managed simultaneously

Itron Global Delivery Services

We deploy success.

Start your deployment off right. Our on-site team of professionals will be on hand to drive your implementation and roll-out, offering everything from project management to back-office integration. And they’ll make sure your solution does what we promised it would do.

The guidance you need for the results you want.

When we say we deliver, we mean it. Our proven delivery method and training programs get you off on the right foot and make sure you're headed in the right direction.

Save money and minimize risk.

An Itron delivery project is defined by established timelines and budgets. This keeps costs in check and minimizes the risk of surprises. And we ensure your unique business needs always drive your deployment strategy.

Is your system healthy?

System configuration. Technical understanding. Architecture optimization. Streamlined processes. They're all key to your success. Our in-depth System Health Check evaluates where you are, and our experts help you pinpoint how to get to where you want to go.

Itron Global Managed Services

Let us manage it. And let us own the results.

There's no system or network we can't manage. Just ask more than 1,400 utilities worldwide who trust us to manage 62 million endpoints. From base-level SaaS hosting to completely managing your software and network and delivering SLAs, we'll accommodate virtually any level or combination of managed services that fit your needs. We own the outcome you've engaged us to deliver. (We'll even tie our compensation to your success.)

customer satisfaction

1,400 Utilities

Leverage Itron Global Managed Services

multi commodity

62 Million Endpoints

Managed by the Itron team

Using Managed Services to Deliver Operational Value

Itron Global Support Services

We've got your back.

Nothing is more important than keeping your network, devices and systems operating at peak performance. So, with Itron Global Support Services, we support anything and everything we sell - with a team that earns a sterling 95% Customer Loyalty Index score. Choose the support option that's right for you, from phone and email support to critical system incident management through a 24x7x365 on-site presence.

modern solution change world

10+ Years

Average SME Tenure

Trusted partner

95%

Customer Loyalty Index

NaturalDisasters

Available 24/7

Global Call Center

Collaborating with Customers

Share your knowledge and learn from others.

Your collaboration and knowledge help us discover ways to innovate. Now you can share that expertise with your peers via Itron Access, our global knowledge-sharing community. Join Itron Accesss today to exchange tips and tricks—and learn how to make the most of your Itron technology.

Join Itron Access

Go further

Get even more value from Itron.

Software

Rely on Itron software to collect and analyze usage data, improve energy management and more—all with 99.6% average application availability worldwide.

Strategic Analytics

Unlock the value of clean, distributed energy and safe, reliable water.

Forecasting

Receive accurate, real-time power and natural gas forecasts—all delivered to your desktop or mobile device as often as you need them.