Plan Strategically

Adapting to change is fundamental in today’s utility industry—Itron's Consulting Services team has the analysis and expertise to help you succeed in a rapidly changing market.

The Sensitive Side of Cost Effectiveness

Applying a Total Resource Cost (TRC) test to energy efficiency programs helps gauge the program's broader value, but it can also lead to widely varying assessments. Learn which inputs are most influential and how they impact cost sensitivity.

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Growing CHP: The Business Case of CHP Benefits for Utilities

How combined heat and power (CHP) can help manage the challenges of intermittency while also hardening the grid.

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Research. Evaluate. Perform.

Itron will assess the effectiveness of new and existing programs to improve the performance of your demand-side management (DSM) portfolio—so you don’t have to.

Knowing how well your DSM programs are working—and why they are working—is essential to ensuring customer satisfaction, improving program processes and maximizing program impacts.

Itron’s Consulting Services has been at the forefront of DSM market research and program evaluation for over two decades, having developed and refined some of the most important evaluation approaches, including conditional demand analysis, statistically adjusted engineering models, discrete choice models and net-to-gross methodologies. Our interdisciplinary team of economists, engineers, data scientists and policy experts consistently deliver the highest quality and highest value research and evaluation studies in the industry.

Measure by Measure - the Real Reasons for Gaps in Claimed and Evaluated Savings

Gap Analysis: Learn what factors and variables create gaps in energy efficiency program claimed and evaluated savings and approaches reducing those gaps going forward.

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Drop it like it's Hot: SDG&E's 2014 Residential Peak Time Rebate & Programmable Thermostat Programs

Mass market demand response programs are still in their early days. Learn more about "Reduce Your Use," SDG&E's smart enabled peak-time rebate program, and the results they're achieving thus far.

Download Drop it like it's Hot: SDG&E's 2014 Residential Peak Time Rebate & Programmable Thermostat Programs White Paper >

The Calm before the Storage Tsunami: Lessons Learned from Evaluating California's First Behind-the-Meter Advanced Energy Storage Projects

Energy storage is often described as the missing piece of a reliable and more sustainable energy future. Learn how California's first behind-the meter energy storage projects have fared and what we've learned.

Download The Calm before the Storage Tsunami: Lessons Learned from Evaluating California's First Behind-the-Meter Advanced Energy Storage Projects White Paper >

Tracking Trends

From LEDs to connected homes to smart inverters, the technology landscape at the grid’s edge is more dynamic than ever. Stay ahead of the trend with Itron.

Itron's Consulting Services will identify and track key technology trends to help you succeed in today's shifting landscape.
 

We'll help you assess and plan for the most important technology trends that impact energy demand, demand-side management (DSM) program performance and utility-customer relationships. From technology cost studies and market share tracking studies to research roadmaps and market assessments, Itron’s Consulting Services have a rich history of knowledge leadership that provides our clients with holistic, data-driven assessments of the latest trends in technology markets.

Customer Insights

Itron’s services develop an in-depth knowledge of customer needs, preferences and behaviors.

Understanding the customer is key to any business. In the utility space, this edict is more critical than ever.

Itron's Consulting Services team provides an extensive array of customer research offerings, ranging from customer surveys and focus groups to on-site surveys, end-use monitoring and sub-metering. Our team of professional interviewers, statisticians and field engineers create data solutions that address our clients' most critical information gaps.



What Behaviors Do Behavior Programs Change?

What does the data tell us about the most effective ways to drive behavior change in people's energy consumption? The results may surprise you.

Download What Behaviors Do Behavior Programs Change White Paper >

The Surveys Are In! A Comparison of Three Commercial Market Share Data Collection Methods

What are the best ways to collect market share data in support of energy efficiency programs? Examine the pros and cons of three approaches.

Download The Surveys Are In! A Comparison of Three Commercial Market Share Data Collection Methods White Paper >

Commercial Customer DSM Participation: Who, What, and Where is it Overlapping

Understanding the degree and distribution of overlap between energy efficiency, distributed generation, and demand response program participation is key to optimizing program results. Observe the overlap in the nonresidential sector in California.

Download Commercial Customer DSM Participation: Who, What, and Where is it Overlapping White Paper >

Data Mining and Analysis

Deriving value from big data, medium data and small data.

Energy-related data comes in an increasing number of forms—from billing and AMI data to weather, satellite, LiDAR and sensor data. Combining and deriving valuable information from this sea of data presents a continual and increasing challenge for utilities, regulators, customers and other market actors.

 
Itron’s Consulting Services has been at the forefront of developing cost-effective methods and processes for merging AMI, billing, CIS, program tracking, weather, U.S. census and other data to develop large analytic datasets that can be used for a wide variety of valuable program evaluation, program planning and resource planning applications.