Itron's Use of Cookies

Itron Cookie Policy

Effective Date: March 9, 2023

Itron, Inc., its subsidiaries, and affiliated companies ("Itron," "our," "we," and "us") recognize the importance of protecting your privacy and personal information. Our Cookie Policy ("Policy") explains how we use cookies and similar technologies in the course of our business, including through our websites that link to this Policy, or any website or mobile application owned, operated, or controlled by us. It also explains what these technologies are and why we use them, as well as your rights to control our use of them. Capitalized terms used and not otherwise defined in this Policy have the meanings given to those terms in our Global Privacy Notice.

We may use cookies and other tracking technologies described in this Policy to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information. For more information about how we process your Personal Information, please consult our Global Privacy Notice. To see what cookies we use, please visit our Cookie List.

What are Cookies?

Cookies are text files stored on your device that record the pages you visit on our websites. Cookies are used by online service providers, for example, to make their websites or services work, or work more efficiently, as well as to provide reporting information.

Cookies set by the website owner or service provider are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content, and analytics). Third-party cookies can be used to recognize your computer when you visit our websites or apps and also when you visit other websites.

Why do we use Cookies and other tracking technologies?

We use cookies for several reasons. Some cookies are required for our sites and Offerings to operate. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our sites. For example, we use cookies to tailor content and information that we may send or display to you and can personalize your experience while interacting with our websites and to improve the functionality of the Offerings we provide. Finally, we use third parties for advertising, analytics, and other purposes.

Cookies we use

The specific types of cookies used on our sites and their purposes are described in further detail below:

Strictly Necessary Cookies
Strictly Necessary Cookies are required to provide you with the services and features available through our websites. These cookies are necessary for our websites to function, so visitors must accept to use our websites and online Offerings.

Performance Cookies
Performance Cookies collect non-identifiable information on how you interact with our websites so we can measure and improve the performance of our websites. These cookies help us to know which pages are the most and least popular and to see how visitors to our sites move around. Although important to us, these cookies are non-essential to the use of our websites. However, without these cookies, certain functionality may become unavailable.

Functional Cookies
Functional Cookies save your site preferences and choices such as username, region, and language to help us provide enhanced functionality and personalization to you. These cookies collect information that is used either to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our sites and application(s) to enhance your experience.

Targeting Cookies
Targeting Cookies are used to make advertising messages more relevant to you and your interests. These cookies' functions also include preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and selecting advertisements that are based on your interests. For further information, see the Targeted Online Advertising section of this Policy.

Other tracking technologies
We and our third-party partners may use other, similar technologies from time to time, like web beacons, pixels, tags, and other tracking technologies. Pixels, tags, and web beacons are tiny graphic images placed on website pages or in our emails that signal your activity, enabling us to measure response to our communications and improve our web pages and promotions.

We collect different types of information from cookies and other tracking technologies about the device you use to access our website, your operating system, browser, system settings, the language your system uses, and the country and time zone where your device is located. Our server logs also record the Internet Protocol (IP) address assigned to the device you use to connect to the Internet. An IP address is a unique number that devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before our website.

We use non-identifiable, non personal information that we collect using cookies and other tracking technologies. to optimize our websites, to monitor website traffic metrics, and for other purposes.

Targeted Online Advertising

We work with third-party service providers to track and analyze individualized usage and volume statistical information from interactions with our websites. We also partner with third parties (such as advertisers and ad networks) to display advertising on our websites and/or to manage and serve advertising.

These third parties use cookies, web beacons, pixels, tags, and similar tracking technologies to collect and use certain information about your online activities on our sites or mobile apps to identify and deliver targeted advertisements that may be of interest to you. For more information, please visit:

We may use Meta's pixels to identify users who have landed on certain pages for the purposes of target group-orientated remarketing and advertising. The Meta pixels use cookies, from which information about your visit to our sites will be shared with Meta. These cookies and the information collected are used to create target groups to help Meta deliver advertising on our behalf to users who have previously visited our sites when they are on Meta or a digital platform powered by Facebook Advertising, and to track advertising success. Learn more about the different types of Meta cookies here:

We automatically place invisible, single-pixel images in our email communications. These are tiny graphic files that contain unique identifiers that enable us to recognize when an email was opened. We also track when the recipient clicked certain links within the email. These technologies record each recipient's email address, IP address, date, and time associated with each open and click. We use this data to track how an email campaign performed and what actions recipients took in response.

We use Google Analytics consistent with applicable laws. To opt out of Google Analytics, follow the link here. For information about interest-based ads or to opt out of having your web browsing information used for behavioral advertising purposes, please visit Itron honors Global Privacy Control, a browser feature that allows you to universally opt out of having certain information collected through apps used for behavioral advertising purposes.

How can I control Cookies?

You have the right to decide whether to accept or reject cookies.

You can exercise preferences about what cookies are used on our websites by visiting our Privacy Preference center, by clicking on the 'Cookies Settings' button below the Cookie List.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our sites though your access to some functionality and areas of our websites may be restricted. Please note that the way you can refuse cookies through your web browser controls vary from browser to browser. Therefore, you should visit your browser's settings for more information.

Mobile Advertising
You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, no further data collection or tracking will occur from your device.

Do Not Track
Some laws require that Itron acknowledge how we respond to web browser "Do Not Track" settings. Itron adheres to the "Do Not Track" settings in your browser. If Do Not Track is enabled, we do not monitor or track your browsing history. To learn more about "Do Not Track," please visit

Changes to this Policy

We may update this Policy periodically and without prior notice to you to reflect changes in our practices. We encourage you to periodically review this Policy for the latest information on how we utilize cookies and other tracking technologies.

If you have any questions about our use of cookies or other technologies, please email us at