Pre-Conference Training Sessions

Through a blend of instruction and hands-on application, these training sessions guide you through the depth and breadth of Itron's core technologies. Laptops and demonstration data will be provided.
MV-90 xi Certified Training for the IT Professional (Three Days)
Friday, Oct. 13, 8:30 a.m. - 4:30 p.m.
Saturday, Oct. 14, 8:30 a.m. - 4:30 p.m.
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $1,495.00
After Sept. 13, 2017 - Training Cost: $1,695.00

This certified, three-day course is designed for IT professionals, or anyone who is responsible for installing and maintaining the MV-90 xi system. It will cover topics such as pervasive settings, operating system compatibility, user rights and special considerations for virtual environments.
Fixed Network Basic Operations (One Day)
Saturday, Oct. 14, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

Are you implementing a fixed network? Do you want to see how it works? The format of this hands-on class is based upon a day in the life of a Fixed Network 100 user. We begin by discussing the benefits of using Fixed Network 100 at water, gas and electric utilities. After learning the benefits, students will learn how to operate the system and learn what types of tasks an operator might do on a daily, weekly or monthly basis. In addition to operator training, attendees will review network management, and care and feeding techniques to improve system performance. This course covers both office and field activities.
Itron Analytics (One Day)
Saturday, Oct. 14, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

This class provides an introduction to Itron Analytics for Gas and Water customers. Itron Analytics is a modern and integrated solution that serves a variety of analytical needs for gas, and water utilities by turning raw data into actionable intelligence. Itron Analytics' user interface is optimized for data visualization to make data easy to access, analyze and act on to improve utility operations and asset management. Currently, the Itron Analytic tool supports Choice Connect Fixed Network 100, MV-RS and FCS data collection tools. Training is targeted at customer service representatives, engineers, revenue protection managers and anyone else in the utility interested in examining consumption data. Product experts will provide training on product benefits, operation, and common operator tasks.
Field Collection System Administration Class (Two Days)
Saturday, Oct. 14, 8:30 a.m. - 4:30 p.m.
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $895.00
After Sept. 13, 2017 - Training Cost: $1,045.00

This two-day class designed for the FCS super-user. Learn about advanced AMR functionality such as Centron Bridge, Data logging and Itron Security Manager. Additional topics include set up and maintenance of the Unattended Scheduler and how to utilize troubleshooting tools supplied by Itron. Also have an opportunity to see FCS 4.0 and Itron Mobile App.
Field Collection System Basics (Two Days)
Saturday, Oct. 14, 8:30 a.m. - 4:30 p.m.
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $895.00
After Sept. 13, 2017 - Training Cost: $1,045.00

This two-day course is designed for the FCS operator. Covered in this class is the FCS process and life of the route between import and export. We will share some tips and tricks for using FCS including user interface features that will make you more efficient. Get hands on experience with FCS 4.0 and the new Itron Mobile App.
100 Series Endpoint Installation and Troubleshooting
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

This one-day, hands-on class focuses on best practices for Installation, and Troubleshooting of water and gas endpoints as well as Routine Maintenance using Field Deployment Manager (FDM).
Fixed Network Advanced Operations
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

Do you have a Fixed Network 100 System? Do want to learn more in-depth troubleshooting techniques? The format of this hands-on class shows different methods for troubleshooting various components of the Fixed Network System. You will learn how to troubleshoot Collectors and Repeaters using the diagnostic portal and database. Troubleshoot why reads are not getting posted to the Fixed Network System. How to verify certificates and the certificate renewal process. Understand and troubleshoot Time Synchronization Alarms, Event Notifications and Report Subscriptions. In addition, we will review System maintenance, Fixed Network Errors posted to System logs, and look at some handy SQL queries.
Itron Enterprise Edition-Go Ahead and Ask (One Day)
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

Go Ahead and Ask. Ever want to have time with a Subject Matter Expert, to ask questions and get advice from? Hear from the experts about best practices and pitfalls to avoid. This is a small class, limited to 16 people to allow for ample opportunity for discussion.
MV-PBS Seminar (One Day)
Sunday, Oct. 15, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

This one-day presentation will give participants a chance to learn from Support Personnel about the newest features available in MV-PBS. In addition you will have the chance to learn some of the latest tips and tricks to troubleshoot, maintain and operate your system.

Post-Conference Training Sessions

Additional sessions are available after the Knowledge Conference, all designed to provide you with increased knowledge, skills and confidence.
Field Collection System Certified Do your own install (Three Days)
Wednesday, Oct. 18, 8:30 a.m. - 4:30 p.m.
Thursday, Oct. 19, 8:30 a.m. - 4:30 p.m.
Friday, Oct. 20, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $1,495.00
After Sept. 13, 2017 - Training Cost: $1,695.00

This three-day class covering the steps for a successful MV-RS to Field Collection System installation. During these three days you will learn the required steps and best practices, and how to avoid common pitfalls. You will also receive materials to assist with training your end users. Please Note: In order to offer the best training experience, this class is limited to 12 participants. Please register early.
MV-90 xi Certified Advanced & Administrator Operations (Three Days)
Wednesday, Oct. 18, 8:30 a.m. - 4:30 p.m.
Thursday, Oct. 19, 8:30 a.m. - 4:30 p.m.
Friday, Oct. 20, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $1,495.00
After Sept. 13, 2017 - Training Cost: $1,695.00

This certified, three-day course is designed for experienced operators, data analysts and load research personnel who have solid operational experience and would like to know advanced and administrative operational applications. This class is geared toward day-to-day operators with at least one year of experience operating an MV-90 xi system. This course concentrates heavily on the processes for automating an MV-90 xi system and assumes that the user understands the manual basic operations and processes.
MV-90 xi Certified Basic Operations (Three Days)
Wednesday, Oct. 18, 8:30 a.m. - 4:30 p.m.
Thursday, Oct. 19, 8:30 a.m. - 4:30 p.m.
Friday, Oct. 20, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $1,495.00
After Sept. 13, 2017 - Training Cost: $1,695.00

This certified, three-day operator course is designed for operators, data analysts, load research personnel or anyone new to MV-90 xi or who needs to know basic operational applications of MV-90 xi. This class is geared toward day- to-day users with 0-1 year of experience operating an MV-90 xi system. This class does not cover any automation, but instead focuses on the logic behind the processes and steps for running an MV-90 xi system.
MV-90 xi Seminar Training (One Day)
Wednesday, Oct 18, 8:30 a.m. - 4:30 p.m.
Early Bird Training Cost: $525.00
After Sept. 13, 2017 - Training Cost: $625.00

This one-day presentation will give participants a chance to learn from Support Personnel about the newest features available in MV-90 xi.

Post-Conference Users' Forum

Join the Itron Users' Forums for an open discussion with product team members and other customers on the following Itron solutions. Share experiences and knowledge with each other and exchange crucial feedback and product developments with the Itron teams.
Field Collection System Users' Forum (One Day)
Wednesday, Oct. 18, 8:30 a.m. - 12:30 p.m.

This forum is an opportunity for FCS users and FCS product team members to meet each other, ask questions and share knowledge. Updates will be provided on recent FCS product developments and future plans. This event also allows the users to discuss important topics and provide feedback directly to Itron and influence the future direction of the Field Collection System.

Moderator: Rich Layton

*Attendance is restricted to current FCS customers only. Although there is no cost for the forum if you are attending the Knowledge Conference, registration is required to ensure adequate space. Lunch will be available.
Itron Enterprise EditionTM Meter Data Management Users' Forum
(One Day)

Wednesday, Oct. 18, 8:30 a.m. - 3:00 p.m.

The Itron Enterprise Edition Meter Data Management Users' Forum enables current IEE users, managers and IT support employees to meet with counterparts from other utilities as well as the Itron product team. We will discuss the IEE roadmap, recent product changes and open the floor for the exchange of best practices on operating and managing IEE.

Moderator: Dwayne LeBlanc

*Attendance is restricted to current IEE MDM customers only. Although there is no cost for the forum if you are attending the Knowledge Conference, registration is required to ensure adequate space. Lunch will be available.