Press Release

Bangor Hydro Deploys Itron Software to Support Migration to Smart Grid

MDM and Web Presentment to Enable Dynamic Pricing and Customer Engagement

LIBERTY LAKE, Wash.—May 10, 2011—Itron Inc. (NASDAQ: ITRI) announced today that Bangor Hydro Electric Company is implementing Itron software solutions to help it migrate from automated meter reading (AMR) processes to an advanced metering infrastructure (AMI). In January 2010, the Maine Public Utilities Commission approved an investment in smart grid infrastructure investments for Bangor Hydro.

As part of its business case, Bangor Hydro will employ Itron expertise and technology to implement dynamic pricing and multi-channel customer engagement that will help customers better understand and manage their energy usage. Detailed hourly interval readings from over 100,000 meters will be processed, analyzed and presented via a web portal to both residential and commercial and industrial (C&I) customers with the Itron solution.

Itron Enterprise Edition™ Meter Data Management (IEE MDM) is a critical part of Bangor Hydro's smart grid initiative. Bangor Hydro needed a solution that was flexible and scalable in order to calculate billing determinants for multiple pricing programs such as their Day-Ahead Hourly Pricing—one of the first programs of its kind in the U.S. IEE MDM validates the meter data, stores it in a centralized repository and calculates billing determinants which are distributed to billing and web applications. Bangor Hydro will use IEE Customer Care to present customers with more detailed usage and pricing information through a new web portal, giving them information to manage their electricity consumption and costs.

"Our project with Itron directly aligns with our business strategy to provide in-home energy management solutions to benefit customers, support energy independence and provide tools for customers to manage their electricity consumption and costs in a more efficient and informed manner," said Gerry Chasse, Bangor Hydro president and chief operating officer.

Field trials will begin in the coming months and will feature day ahead hourly pricing for the supply component of customer bills. By combining dynamic pricing with web portals, Bangor Hydro enables participating customers to proactively manage electricity costs by reducing usage during peak pricing periods. The Itron software solution supports the complex business and functional requirements for Bangor Hydro's smart grid vision and enables them to adapt as their needs and market conditions change.

"With the Itron Enterprise Edition family of products, we've developed a proven, scalable meter data management and customer engagement solution that meets the needs of utilities moving to a more intelligent grid," said Julie Hance, vice president of software solutions for Itron. "We're excited to partner with Bangor Hydro to help their smart metering vision become a reality."

About Itron

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us:

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Alison Mallahan

Senior Manager, Corporate Communications

(509) 891-3802


David Means

Director, Investor Relations

(737) 242-8448