Press Release

Itron Technology Selected to Streamline PSNH Operations

Itron's advanced metering solution creates efficiencies and improves customer service

LIBERTY LAKE, Wash. — Jan. 7, 2014 — Itron, Inc. (NASDAQ: ITRI) announced today that it has been selected to implement an advanced metering system for Public Service of New Hampshire (PSNH), a subsidiary of Northeast Utilities (NU). PSNH will utilize Itron technology to automate meter data collection, streamline billing operations and enhance customer service.
The New Hampshire deployment includes the installation of about 550,000 advanced electricity meters, including approximately 60,000 new Itron Bridge meters, along with mobile collection technologies and supporting data collection software.With the Itron solution, PSNH will replace manual meter reads with mobile data collection, increasing efficiencies and reducing operational costs.

The Itron Bridge meter providesaccess to more detailed consumption data, including hourly interval data, tampers and alerts, to improve customer service and extend the value of their Itron mobile solution. With the Itron Bridge meter, PSNH will also enable advanced capabilities for some of its key commercial customers, including mobile demand resets and remote meter service switch operations.

"PSNH looks forward to significantly improving our operational efficiency and customer service with Itron's mobile solution. And, with the Bridge meter, we can benefit immediately from its advanced capabilities," said Daniel Comer, Director of Meter Reading and Field Operations at Northeast Utilities.

As a part of this deployment, PSNH's parent company Northeast Utilities (NU) will also migrate all of its operating companies to Itron's Field Collection System (FCS) software for metering data collection. New FCS users include PSNH, Connecticut Light & Power (CL&P), Western Massachusetts Electric (WMECO) and Yankee Gas. NU companies NSTAR Gas and Electric currently utilize FCS.

"Northeast Utilities has a longstanding relationship with Itron, having successfully collaborated for more than 15 years. PSNH will benefit from Itron's partnership with NU and their broader experience with the utility industry to position them for a successful implementation," said Al Nosenzo, NU's Manager of Meter Operations.
"Itron is proud of the relationship we have formed with Northeast Utilities. We look forward to working with the PSNH team members to help achieve their operational and customer service goals," said Lou Gust, Itron's vice president of Sales and Marketing electricity in North America. "Utilities today require flexibility and that's exactly what we are delivering to PSNH. All of its customers will benefit from advanced metering functionality in a mobile environment today, and the Bridge meter solution will provide advanced capabilities to enhance service to many of their key commercial customers."

About Itron

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure solutions to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us:

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