The utility industry is built on the reputation of consistently being there for our communities, especially in the most critical times. During the COVID-19 pandemic, Itron remains committed to delivering the highest level of support and service to our customers and partners while balancing employee safety and adhering to local and country-level mandates.

We are thankful for all of the essential workers on the front lines every day. We are in this together, and we are here to help.

Avista

Based in Spokane County in Washington state, where Itron is also headquartered, Avista Utilities provides electricity to nearly 340,000 customers and natural gas to about 300,000 customers across 30,000 square miles and four northwestern states. In addition to suspending all collection activity and disconnects for customers, Avista will provide more than $560,000 to help those in need.

Con Edison

Con Edison’s electric, gas, and steam service provides energy for the 10 million people who live in New York City and Westchester County, which have been hit particularly hard by COVID-19. To help set up a drive-through COVID-19 testing facility, Con Edison added more power to a Coney Island parking lot.

Elektro

Elektro is among the largest electricity distributors in Brazil, serving 228 cities in São Paulo and Grosso do Sul. Amidst COVID-19, Elektro is collecting donations for Transforma Brasil, a non-governmental organization. The donations will be used to assemble 125,000 baskets of goods and hygiene kits to deliver to families in need.