Webcast: Gain Actionable Insights and Manage Data with AMI Operations

Slides and Recording Available

Using AMI Operations, you can manage the large volume of data coming from your AMI system, zeroing in on anomalous conditions, automating repetitive processes and proactively acting on issues that will affect the ability to deliver value back to you and your customers

This informative webcast explained the process efficiencies, best practices and the critical value that AMI Operations brings to City Utilities of Springfield and Dominion Energy.

This webcast demonstrated the importance of AMI Operations Management and how it enhances operational efficiencies while managing and operating these systems at scale. By integrating seamlessly into business operations, utilities are taking the necessary steps to ensure operational excellence, making their jobs easier.

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Jon Woosley Supervisor, Metering - City Utilities of Springfield
Jon Woosley is the Supervisor of Metering for the AMI Project at City Utilities of Springfield. In this role he works to provide insights and efficiencies into the Utility's processes using AMI derived data. Jon attended Missouri State University where he received his Master’s Degree in Geospatial Sciences. He is an avid outdoor athlete that can't seem to find the time to participate in any of his favorite activities.
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Mona Montgomery Supervisor, AMI Metering Systems - Dominion Energy
Mona has worked at Dominion Energy since May 2008. Most of her career has been in the Customer Service organization, where she has held various roles responsible for developing new self-service opportunities, risk analysis, forecasting & analytics and overseeing the contact center technology. She joined the Metering organization in January 2017 where she is responsible for overseeing the AMI Metering Systems and the accuracy and timeliness of the energy data management reporting and analytics.
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Stephanie Muhlheim Superintendent, Metering Solutions Operations & Maintenance - Dominion Energy

Stephanie has worked at Dominion Energy since February 2001. Most or her career has been in the metering industry. She has successfully rolled out multiple Itron software and hardware upgrades within Dominion. She currently is overseeing the field aspect of their current AMI deployment initiative.

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Jeff McCracken Director of Operations Management Outcomes - Itron, Inc.
Jeff McCracken is the Director of Operations Management Outcomes for Itron. In his role, he is responsible for productizing and delivering value-based outcomes to utilities such as revenue assurance, AMI operations, gas distribution & safety, water operations management, and IoT sensing solutions. Jeff attended Clemson University where he received his B.S. in Civil Engineering. He is also a registered Professional Engineer.

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