Frequently Asked Questions (FAQ) | Itron Utility Week (IUW) | Itron

IUW 2019 FAQ

Commonly asked questions and answers for IUW 2019.

How much is the Knowledge Conference registration fee?

The Knowledge Conference Early Bird fee is $1,195 before Sept. 12; after Sept. 12, the fee is $1,395.

Please note: If you cancel your registration before September 12, 2019 you will receive a refund minus a $100.00 processing fee. After September 12, 2019 you will receive a refund minus 50 percent processing fee.

What is included in my Knowledge Conference registration fee?

The Knowledge Conference registration fee includes access to: over 90+ Knowledge Conference breakout sessions, keynotes and our interactive tradeshow floor, the Knowledge Center; breakfast and lunch on Monday and Tuesday; and our networking events on Sunday (the Welcome Reception), Monday (the Beach Block Party) and Tuesday (our Closing Reception).

How much does the hotel cost per night?

The JW Marriott Marco Island Beach Resort is sold out during the conference. Please contact the hotel directly for questions at (239) 394-2511 or see the nearby options below.

Hilton Marco Island Beach Resort and Spa
Marco Beach Ocean Resort

*Note: Itron does not have room blocks at the recommendations above.

JW Marriott Internet
JW Marriott Parking
JW Marriott Fitness Center

How do I get to and from the area airports to the JW Marriott Marco Island?

Simplify your travel to the JW Marriott Marco Island by booking ground transportation to and from the Ft. Myers / Southwest Florida International (RSW) airport using our discount shuttle service. ($79 each way) This non-stop service is used exclusively by Itron Utility Week attendees. Look for the Destination & Conference Services (DCS) host holding an Itron sign in the airport baggage claim area. Click here to make your reservation for transportation.

Additional Transportation Options:
Please note: Itron is providing ground transportation only to and from the Fort Myers/Southwest Florida International (RSW) airport. If you attend via another airport, you will have to organize your own transportation.

Ft. Myers / Southwest Florida International (RSW) airport: 48 miles, 1 hour
Additional Airport Options:

What does the guest meal program include?

The Guest Meal Program* includes entry into all Knowledge Conference general sessions as well as breakfast and lunch. In addition, guests are invited to attend Sunday's Knowledge Conference Welcome Reception, Monday's Beach Block Party and the Knowledge Conference Closing Reception. The Guest Meal Program fee is $160 until Sept. 5. After that date, the fee is $175.

*Name badge is required for entrance to all events.

What should I wear?

Conference attire is business casual. Beach Block Party is this year's Monday evening event. Wear your most comfortable and fun beach attire.

Where do I send my conference registration payment?

For those not paying via credit card online, please send all payments to:

Itron Utility Week
Attn: Barb Johnson
P.O. Box 515
Liberty Lake, WA 99019 USA.

Make checks payable to Itron Utility Week.

When and where is the golf tournament?

This year's golf tournament will be held at the Rookery on Sunday, October 13


Play your way through a course that both challenges and amazes. Revamped by acclaimed golf course designer Robert Cupp, Jr., The Rookery at Marco blends a resort private course with the stunning natural surroundings of Marco Island to create a golf experience that is entirely unique. Click here to learn more.

The Itron Golf Tournament Fee includes green fees, transportation to and from the course, breakfast, lunch and refreshments. Click here to contact us for additional information.

The format of the tournament is a shotgun scramble, which ensures fun for everyone regardless of your skill level, so please join us!

How much does the golf tournament cost and what does this fee include?

The cost for the golf tournament is $165. This fee includes green fees, breakfast, beverages and snacks on the course, and an awards luncheon. Club rental is $55 per person.