IUW 2020 FAQ

Commonly asked questions and answers.

When is IUW 2020?

Our virtual event takes place Oct. 27-29, 8-11 a.m. Pacific Time to accommodate several time zones. A full agenda with session times and descriptions will be posted soon.

How much is the event registration fee?

There is no cost to attend Itron Utility Week 2020: Empowering Innovation for Itron customers, partners and prospects. Registration is required and will open soon.

What is included with my Itron Utility Week registration?

Registering for this virtual event gives you access to all of our live presentations, Oct. 27-29: keynotes, breakout sessions, the virtual Knowledge Center and more. It also includes on-demand replays of any of this content for a period of four (4) weeks after the event concludes.

How can I interact with others during the event?

Breakout sessions will feature engagement tools such as Q&A, polling and surveys for attendees to ask questions and provide their feedback. We are also investigating other ways to drive engagement between attendees.

Do I need any special software to attend IUW virtually?

No, you can access the virtual event through your web browser (Chrome and Firefox are recommended for the best experience).

Will IUW 2020 include any additional forums?


Will there be a Distributors' Conference this year?

Yes. Taking place after the conclusion of Itron Utility Week 2020 on Nov. 3-5, the Itron Engage Sales Channel Partner Conference (formerly known as the Distributors' Conference) provides an opportunity for Sales Channel Partners to engage with Itron leadership and product management to discuss Itron updates, updates to the program, product strategy and learn about the latest product offerings and enhancements. The virtual conference will run from 8 a.m. to approximately midday Pacific Time each day and allow Sales Channel Partners to attend sessions important to them. Sales Channel Partners are also invited to attend any or all of the virtual IUW conference as well. There is no cost for this event.

Who is this year's host utility?

Even though IUW 2020 is a virtual experience, we have still partnered with a host utility to help bring its innovation and expertise to the forefront for all of our customers. This year, our host utility is CPS Energy in San Antonio, Texas. Serving over 800,000 electricity and 300,000 gas customers in San Antonio, CPS Energy is the largest municipally-owned utility in the U.S.—and is committed to delivering innovation and increasing benefits to those customers alongside safe, reliable gas and electricity. CPS Energy has rolled out a number of smart energy programs, from its AMI-enabled connected solution to smart community empowerment and educational programs.

Paula Gold-Williams, president and CEO of CPS Energy will join Tom Deitrich, Itron's president and CEO for a fireside chat on innovation and community partnership during the opening keynote.

How can I become a sponsor or exhibitor?

If you are interested in sponsoring or exhibiting and would like more information, please contact us.