Itron Utility Week: Empowering Innovation

Missed virtual Itron Utility Week? Watch all sessions on demand, available now through December 15th. A no-cost, one-time registration is required.

Introducing Itron Inspire

To keep pace with the evolving nature of our industry, Itron Utility Week is being renamed to Itron Inspire. As we move forward, we want to make sure that our conference is focused on exploring the possibilities for a better connected, sustainable and resourceful future. We want attendees to leave our event feeling inspired and hopeful about what the future holds for our industry—and how we, collectively, can leverage technology and services to drive business transformation, enhance customer engagement and unlock innovation.

IUW Agenda-at-a-Glance

Now Available On Demand

Content from: Tuesday, Oct. 27

8 - 8:50 a.m. PT
  • Keynote presentations from Tom Deitrich, president and CEO of Itron; and Paula Gold-Williams, president and CEO of CPS Energy
  • Resourcefulness Award Presentations

9 - 9:50 a.m. PT
Track Sessions:
  • Applications, Outcomes & Services
  • Multi-Purpose Network Solutions
  • Mobile & Measurement Solutions
  • Data Management

10 - 10:50 a.m. PT
Track Sessions:
  • Applications, Outcomes & Services
  • Multi-Purpose Network Solutions
  • Mobile & Measurement Solutions
  • Data Management

Content from: Wednesday, Oct. 28

8 - 8:50 a.m. PT
Women in Utilities Panel, moderated by Kimberly Britton, CEO of EPIcenter
  • Marcy Reed, president of National Grid
  • Heather Rosentrater, senior vice president at Avista
  • Commissioner Sadzi Oliva, Illinois Commerce Commission

9 - 9:50 a.m. PT
Track Sessions:
  • Applications, Outcomes & Services
  • Multi-Purpose Network Solutions
  • Mobile & Measurement Solutions
  • Data Management

10 - 10:50 a.m. PT
Track Sessions:
  • Applications, Outcomes & Services
  • Multi-Purpose Network Solutions
  • Mobile & Measurement Solutions
  • Data Management

11 - 11:50 a.m. PT
Innovation for All keynote with Michael C. Bush, CEO of Great Place to Work

Content from: Thursday, Oct. 29

8 - 8:50 a.m. PT
Big Picture Session: Creating Agile Communities Leveraging Smart City & Utility Infrastructure, moderated by Jason Anderson, Cleantech San Diego
  • Itai Dadon, Global Head, Smart Cities & IoT, Itron
  • Brian Dillard, Chief Innovation Officer, City of San Antonio
  • Matt Petersen, President & CEO, LACI
  • John Rossant, Founder and Chairman of the NewCities Foundation

9 - 9:50 a.m. PT
Track Sessions:
  • Applications, Outcomes & Services
  • Multi-Purpose Network Solutions
  • Mobile & Measurement Solutions
  • Data Management

10 - 10:50 a.m. PT
  • Innovation Closing Keynote from Nicola Palmer, chief product development officer of Verizon
  • Itron Innovator Award

Agenda subject to change.

Opening Keynote


Women in Utilities Panel


Big Picture Session Panel

Featured Speakers

Jason Anderson
Jason Anderson President and CEO, Cleantech San Diego
Big Picture Session Moderator
As President and CEO, Jason manages the overall organization and leads several initiatives critical to the mission of the organization, including Smart Cities San Diego, advocacy efforts, and economic development programs. Jason is also Executive Director of the Cleantech Education Foundation, designed to develop education and workforce development programs aligned with the mission of Cleantech San Diego. Before joining Cleantech San Diego in 2010, Jason was Vice President of Business Development for the San Diego Regional Economic Development Corporation (EDC). Prior to joining EDC in 2006, Jason lived in Austin, Texas, where he worked in the State Capitol as Legislative Director for Texas State Senator Frank Madla. Jason holds a degree in Corporate Communications from the University of Texas in Austin and is a 2008 graduate of LEAD San Diego. In 2014, Jason was named one of SD METRO’s “40 Under 40.” He is a member of the City of San Diego’s Sustainable Energy Advisory Board, the County of San Diego’s Comprehensive Renewable Energy Plan Technical Advisory Committee, and the San Diego County Regional Airport Authority Advisory Board. Jason is also a board member of Equality California, the nation’s largest statewide lesbian, gay, bisexual, and transgender civil rights organization.
Kimberly Britton CEO, EPIcenter
Women in Utilities Moderator
Kimberly M. Britton has decades of experience leading organizations in the sectors of energy, government, health care, and the arts with emphasis in nonprofits, government relations, land use politics, public and community relations as both a founder and senior leader. Her areas of expertise include energy trends, strategy, visioning, cross-functional teams, negotiation and building organizations from the ground up.

Currently, she is the Chief Executive Officer of EPIcenter, a nonprofit created by CPS Energy, OCI Solar, Itron and Landis+Gyr. EPIcenter propels energy innovation and thought for our global future with a think tank, incubator and accelerator, strategic partnerships, and critical conversations around energy.

Ms. Britton will moderate the Women in Utilities Event.
Michael C. Bush CEO, Great Place to Work
Keynote Presenter
Michael C. Bush is CEO of Great Place to Work, the global research and analytics firm that produces the annual Fortune 100 Best Companies to Work For list, the World’s Best Workplaces list, the 100 Best Workplaces for Women list, the Best Workplaces for Diversity list, and dozens of other distinguished workplace rankings around the world.

Driven by a love of business and an unwavering commitment to fair and equitable treatment, Michael joined Great Place to Work as CEO in 2015, bringing 30 years of experience leading and growing organizations. This includes serving as CEO of Tetra Tech Communications, which he grew from $40 million to $300 million in revenue.

Michael serves on the board for Workday, a leading provider of enterprise cloud applications for finance, HR, and planning. He is a former member of President Obama’s White House Business Council and a founding board member of the private equity seed-fund, Fund Good Jobs, which invests in small inner-city businesses.
Itai Dadon Global Head, Smart Cities & IoT, Itron
Big Picture Session Panelist
Itai Dadon brings over 15 years of experience in corporate leadership, new business development and product strategy in the telecom sector to Itron. As global head of smart cities and IoT, Itai is responsible for Itron’s product roadmap and go-to-market strategy for smart cities. Itai came to Itron via the company’s acquisition of Silver Spring Networks, where he led the IoT product management. Prior, Itai worked at Broadcom in several capacities, including leading the software product team in the wireless connectivity division and business development activities across multiple industries. Earlier in his career, he held product, development and sales roles for ST-Ericsson, Texas Instruments and e-SIM Ltd.

Itai holds a master’s in Engineering, Computer Science from the Paris Graduate School of Management school.

A native of Jerusalem, Itai lived half of his life in France and speaks five languages.
Tom Deitrich President and CEO, Itron
Keynote Presenter
Tom Deitrich was appointed president and chief executive officer and named to Itron's board of directors on Aug. 6, 2019. He joined Itron in 2015 as executive vice president and COO and has played a major role in shaping the company’s strategy to partner with cities and utilities to deliver industrial IoT solutions.

Tom has more than 25 years of experience in global operations at leading technology firms and has held numerous executive management positions where he led business-level strategies that transformed and significantly improved business results. He has extensive experience in product management, research and development, supply chain management and business development in several industries, including industrial equipment, telecommunications and semiconductors.

Before joining Itron, Tom was senior vice president and general manager for Digital Networking at Freescale Semiconductor. Prior to Freescale, Tom worked for Flextronics International, Ericsson Mobile Communications and General Electric Corporation.
Brian Dillard Chief Innovation Officer, City of San Antonio
Big Picture Session Panelist
Brian Dillard is a third-generation Eastside San Antonio native. Born and raised in the former Wheatley Courts area, Brian attended Wheatley Middle School and graduated from Sam Houston High School in 2001. Mr. Dillard holds a bachelor’s degree in Political Science and is a veteran of the U.S. Air Force where he served ten years Active Duty. Brian currently works in the City of San Antonio Office of Innovation as the Chief Innovation Officer.

Brian is the former President of the Dignowity Hill Neighborhood Association and has served as a Board Member for VIA, the Ella Austin Community Center, and the San Antonio Centro Partnership. Brian is an alumnus of Leadership San Antonio (LSA43), Leadership SAISD, and San Antonio New Leaders Council.
Marina Donovan Vice President, Global Marketing and Public Affairs, Itron
Marina Donovan has more than 20 years of global technology marketing and public relations experience with a background in data security, networking and mobile. She joined Itron as vice president of global marketing & public affairs in January 2018. Prior to joining Itron, she was vice president of marketing for Silver Spring Networks, where Marina led all aspects of outbound marketing including branding and corporate positioning, demand creation, events, product marketing, public relations and web properties. Prior to joining Silver Spring, she held executive marketing positions at IronKey by Imation, Syniverse, VeriSign and RSA Security. Marina holds a Bachelor of Arts in public relations from San Jose State University.
Paula Gold-Williams President and CEO, CPS Energy
Keynote Presenter
Paula Gold-Williams is the President & CEO of CPS Energy. Paula leads more than 3,100 team members with the vision she has coined “People First,” whereby CPS Energy is evolving its efforts to create and deliver value to its customers, community, and employees into a new age of energy solutions.

Paula has more than 30 years of leadership experience in San Antonio, including being a Regional Controller for Time Warner and the VP of Finance for Luby’s, Inc. before coming to CPS Energy in late 2004.

Over her 16 years at CPS Energy, she has progressively served as Controller & Assistant Treasurer; VP & Chief Administrative Officer (CAO) – Organizational Excellence & Shared Services; EVP, Chief Financial Officer (CFO) & Treasurer; and EVP – Financial & Administrative Services, CFO & Treasurer.
Sadzi Oliva Commissioner, Illinois Commerce Commission
Women in Utilities Panelist
Sadzi Martha Oliva was appointed to the Illinois Commerce Commission in 2017 and is the first Latina to serve in this capacity in the State of Illinois. Commissioner Oliva balances the interests of consumers and utilities to ensure adequate, efficient, reliable, safe and least-cost public utility services; regulates the commercial activities related to investor-owned electric, natural gas, water and sewer companies; and enforces regulations for trucking, towing, motor carriers, and railroad safety. Prior to joining the Illinois Commerce Commission, Commissioner Oliva was General Counsel for the Illinois Department of Financial and Professional Regulation (IDFPR) as well as Ethics Officer, Administrative Law Judge and Chief of Medical Prosecutions. She also worked at the Illinois Department of Children and Family Services as the Chief Administrative Law Judge.

Throughout her career in public service, Commissioner Oliva has gained experience in leadership, public speaking, stakeholder engagement, litigation, ethics, compliance and adjudication serving as a Commissioner, General Counsel, Chief Administrative Law Judge, Arbitrator, Ethics Officer and Prosecutor at different government agencies.

Commissioner Oliva is a panelist for the Women in Utilities Event.
Nicola Palmer Chief Product Development Officer, Verizon
Keynote Presenter
Nicola (Nicki) Palmer is Chief Product Development Officer for Verizon. Nicki oversees the growth and expansion of the 5G ecosystem, convening partners and developing products, platforms, and services for Verizon's various business units. Previously she was Chief Engineering Officer and Head of Wireless Networks. And prior to that she was Chief Technology Officer of Verizon Wireless, responsible for planning, operations & engineering of the nation's largest and most reliable wireless networks. Palmer began her career at Bell Atlantic in 1990 and has held a number of leadership positions in engineering, operations, and technology supporting advanced data and wireless products. Among many highlights throughout her career at Verizon, she was responsible for the planning, design and operation of Verizon’s global voice, data and IP networks, and also led the engineering and operations of the nation's premier fiber-to-the-premises (FTTP) network, which powers Verizon's FiOS data and TV services. She is active in a number of organizations including the National Academy Foundation, and is a passionate advocate for promoting education and careers in Science, Technology, Engineering and Math (STEM), especially for young women. She has been recognized as one of the industry Women to Watch by Fierce Wireless, a Top 100 CIO/CTO Leaders in STEM by STEMCONNECTOR, and as one of the Most Influential Women in Wireless. Nicki has also been honored by Working Mother magazine, MOVES Magazine as a Power Woman, and Girl Scouts of Greater New York. Palmer earned a bachelor's degree in industrial engineering from Penn State University and an MBA from the University of Pennsylvania's Wharton School. She resides in New Jersey with her husband and three children.
Matt Petersen President & CEO, LACI
Big Picture Session Panelist
Prior to joining LACI, Matt Petersen was appointed by Mayor Eric Garcetti as the first ever Chief Sustainability Officer for the City of Los Angeles. Serving as CSO for four years, Petersen was the chief architect of the groundbreaking Sustainable City pLAn, led efforts to make LA a global leader in EVs, and helped create the Climate Mayors.

Matt co-founded Global Green USA and led the organization for 19 years as President and CEO. The organization was a pioneer in greening of affordable housing, schools, and cities as well as helping grow the solar sector. In the aftermath of Hurricane Katrina, Matt put forth a vision and mobilized resources to green the rebuilding of New Orleans, including schools, the Lower 9th Ward, and more.

Matt is chair of the Climate Mayors board, and a board member of Global Green USA, Habitat for Humanity of Greater Los Angeles, Center for Environmental Health, and the Sir Edmund Hilary Institute for International Leadership. Matt is a member of the Council on Foreign Relations, the LA Sustainability Leadership Council, and served as an advisor to the Clinton Global Initiative on energy and the environment while a CGI member for 10 years. He has a son, and is a retired AYSO coach.
Marcy Reed President, National Grid Massachusetts
Women in Utilities Panelist
Marcy L. Reed is President of National Grid’s Massachusetts business and Executive Vice President of US Policy & Social Impact. She is responsible for the gas and electricity businesses in Massachusetts, including their operational, customer service, financial, and reputational outcomes. In addition, she leads energy policy development for the US business and the effective implementation of National Grid’s new social mobility platform. Marcy joined National Grid in 1988 and has held various positions in finance, merger integration, corporate affairs, and business operations. She also spent three years in London as the head of Investor Relations for National Grid.

Marcy sits on the boards of Blue Cross Blue Shield Massachusetts, Northeastern University, the Massachusetts Business Roundtable, the Greater Boston Chamber of Commerce, The Partnership, the New England Council, and the Worcester Regional Research Bureau. She is the global executive sponsor for National Grid’s Women in Networks employee resource group.

Ms. Reed is a panelist for the Women in Utilities Event.
Heather Rosentrater Senior Vice President, Energy Delivery and Shared Services, Avista
Women in Utilities Panelist
Heather Rosentrater is Senior Vice President of Energy Delivery and Shared Services at Avista, where she’s responsible for electric and natural gas engineering, operations, and shared services such as human resources, fleet, facilities and supply chain. Rosentrater has led Avista’s Grid Innovation, Smart Grid and Smart City efforts. She also has broad experience on both the electric and natural gas side of Avista Utilities, having managed departments and projects in transmission, distribution, SCADA, as well as asset management.

Heather is a registered Professional Engineer and holds a Bachelor of Science degree in electrical engineering from Gonzaga University.

Ms. Rosentrater is a panelist for the Women in Utilities Event.
John Rossant
John Rossant Founder and Chairman of the NewCities Foundation
Big Picture Session Panelist
John Rossant is the founder and chairman of the NewCities Foundation. He believes it is imperative that different stakeholders work together to improve the quality of life and work in 21st century cities. From its founding 2010, NewCities mission has focused on shaping a better and more sustainable urban future for all by generating and scaling ideas and solutions through events, research and urban innovation projects, with a particular focus on the impact of new technologies on city-building. NewCities is a non-profit foundation and is active on all five continents.

John was previously Executive Chairman of PublicisLive in Geneva, responsible for the production of some of the world’s most important gatherings of political and business leaders, including the World Economic Forum’s Annual Meeting in Davos and other WEF events around the world. In 2010, President Sarkozy of France asked him to organize the e-G8 Forum on the future of the Internet, which took place in Paris in May of that year.

In addition, John has personally led the NewCities Foundation’s initiatives in urban mobility and transportation and is the CEO of Los Angeles-based CoMotion, the leading global event and media platform on new mobility and organizers of CoMotion LA — the annual gathering in Los Angeles of public and private leaders of the mobility revolution.

John previously held several senior editorial positions at BusinessWeek, including Europe Editor, as well as Paris, Rome and Middle East correspondent. He has received a number of prestigious awards, including the Overseas Press Club Award and the German Marshall Fund’s Peter Weitz Award for Distinguished Reporting. John holds advanced degrees from the University of Wisconsin, Madison and the American University in Cairo. He is a member of the board of the Foundation Tocqueville in Paris, Humanity in Action, and is a member of the Advisory Board of NEOM.

John is the author of Hop, Skip, Go. How the Mobility Revolution Is Transforming Our Lives, recently published by HarperCollins.

Expect the Unexpected: 2020's Lessons in Innovation & Continuity

Learn how innovation helped evolve the utility industry response to the pandemic, directly from members of our conference advisory board—and hear how the pandemic has either accelerated or paused certain initiatives, programs and areas of focus. Then hear how these organizations are looking beyond COVID-19 to understand where the most significant innovations are taking place in the industry.

Download eBook

Awards Season

Winners for the annual Resourcefulness Awards and Itron Innovator Award were presented to innovative companies focused on energy and water resource management.


Resourcefulness Awards

The 2020 Excellence in Resourcefulness Awards, selected by Frost & Sullivan, recognized utilities and municipalities who remain committed to the sustainable use of energy and water. Watch the Tuesday, Oct. 27 opening keynote to see the announcement.


Itron Innovator Award

We announced the winner of the second-annual Itron Innovator Award, which recognizes an Itron customer who has taken advantage of our partner ecosystem to create a breakthrough solution in the smart city and/or utility space, in our closing session on Thursday, Oct. 29.

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