Analítica

Entrega de conocimientos procesables

Genere conocimientos procesables para impulsar la eficiencia, mejorar la confiabilidad y mejorar la calidad del servicio.

Ver el video
Analytics Forecasting Revenue Assurance

Entrega de resultados comerciales que aborden los desafíos de las empresas de servicios públicos

Amplíe el valor de sus inversiones al obtener conocimientos para impulsar decisiones críticas y brindar una experiencia de cliente de clase mundial.

maximize operational efficiences

Maximizar la eficiencia operativa

Gestione y opere su sistema de manera más eficiente

enhance reliability safety

Mejorar la confiabilidad y seguridad

Proporcione energía constante y confiable y restaure el sistema de manera rápida y eficiente

customer satisfaction

Mejorar la satisfacción del cliente

Permita que los clientes optimicen de manera proactiva el consumo de energía/agua e interactúen significativamente con las empresas de servicios públicos

increase revenue

Aumentar los ingresos

Combata el desvío y la pérdida de energía y agua a través del análisis

Éxitos de los clientes

Beneath the Surface: After the Storm

Learn how Provo Water quickly restored service after a natural disaster by reducing non-revenue water loss and driving water conservation.
(This video was produced for Itron by BBC StoryWorks Commercial Productions)

98% decrease in time it took to receive NRW data—from three weeks to hourly

Uso de análisis para detectar y resolver problemas con el consumo de agua

“Soy un verdadero creyente en el análisis: podemos verificar cuánta agua usan nuestros residentes y luego desarrollar medidas para administrar mejor nuestros recursos de agua.”

Se redujo la pérdida de agua del 22 % al 5 %

Mejora de la precisión de los pronósticos con datos de AMI

“Estamos mejorando el pronóstico y la precisión por clase; obtenemos datos más limpios y consistentes; entendemos cómo el clima afecta los ingresos; y permitimos a los ejecutivos tomar decisiones rápidas y estratégicas.”

Mayor precisión de pronóstico en un 60 % (18 GWh) e ingresos en un 69 % (dentro de $ 1,4 millones)

Mejora de la atención al cliente y la conservación del agua

“Antes de tener el análisis, podíamos decir que el consumo continuo significaba que el cliente probablemente tenía una fuga, pero no teníamos los datos para respaldarlo. Ahora estamos contactándonos de manera proactiva para alertar a nuestros clientes sobre posibles fugas para que puedan tomar medidas, ahorrarles dinero y ahorrar agua.” , Kathleen Dalessandro, Obras públicas del condado de Lake | Jefe Especialista en Cuentas

Lea el caso de estudio
Ahorro de más de $ 250 000 al año

AMI Operations

teco
Enhancing Operational Efficiency

Exception Management

9,000+

post-installation exceptions managed and resolved in AMI Ops

Billing Quality Data

5.2M

accounts billed in 2021 with only .25% of those estimated

Read Case Study

Dominion Energy logo
Achieving Value through Operational Excellence

computer

8,000

total service point issues completed via AMI Operations in 2020

gears

40%

of service point issues automatically closed in 2020

Read More

city utilities
City Utilities Springfield (CUS) has decreased the time it takes to detect theft and water leaks by 90%. They are realizing operational savings, understanding the status of their AMI system and applying corrective actions exactly where and when they are needed. Through AMI operations,
CUS can detect:

high temp

High temperature issues within 4-5 hours

Water_backflow_150x150

Water backflow within 1 day

meter_tampering_150x150

Meter tampering within 1-4 days

water_leaks_150x150

Suspect water leaks within 1-5 days

Learn More

Grid Operations

transformer mounted in the air

Distribution Transformer Awareness

Diagnose transformer conditions, identify connectivity issues and monitor performance.

Learn More
Man sitting in front of screens

Grid Operations

Develop proactive asset management strategies and optimize your grid.

Read Brochure
Grid Connectivity

Grid Connectivity

Achieve a balanced grid while improving outage response, enhancing grid resiliency and extending asset life.

Read Brochure

Ensuring Revenue by Identifying Remote Current Transformer Loading

Learn how Commonwealth Edison is gaining transformer visibility and ensuring accurate billing.

Watch the Video

Water Operations Management

Addressing Water Scarcity: How to Save Billions of Gallons in Drought-Stricken California
View more examples on this interactive map1 (108 MB).
Learn how acoustic leak-sensing devices and water operations management can help.
1California Department of Water Resources, Water Use Efficiency Data. WUEdata - Water Use Efficiency Data (ca.gov)

water leaks

97.4 billion

gallons of water are lost in California per year due to leaks or asset failures

of which

Precious Water

27 billion

gallons are economically recoverable

equating to

home water

850,000

homes' consumption in a year

Beneath the Surface: After the Storm

Learn how Provo Water quickly restored service after a natural disaster by reducing non-revenue water loss and driving water conservation.
(This video was produced for Itron by BBC StoryWorks Commercial Productions)

Watch Video
water

Connecting Every Drop: Are Your Water-Loss And Conservation Efforts Up To Date?

Learn how to take the necessary steps to address water scarcity challenges.

Read Article
Sun over the ocean

Address water resource challenges by digitalizing your distribution network

Related Use Cases

Electricity Gas
Man in glasses looking at various graphs

Revenue Assurance

Alleviate safety concerns and enhance revenue utilizing analysis and investigation tools such as algorithms, data filters and pattern detection to identify meter tampering and service bypass conditions.

Water Smart Cities
Water_Operations_Management_380x203

Water Operations Management

Detect and reduce real and apparent water losses—including those in your distribution network and at customer sites. Identify and prioritize pipe maintenance and enable proactive communications with customers.

Gas Water
woman speaking on headset

Customer Service Representative

Enhance the customer experience and encourage conservation by providing comprehensive, informed responses about energy and water consumption.

Electricity
fallen telephone pole in road

Outage Detection

Improve outage response with real-time intelligence and deliver consistent and reliable energy through an accurate and continuous feed of information on the state of your distribution grid.

Electricity
line graph on tablet

Meter Temperature Monitoring

Enhance safety and prevent fires by continuously monitoring and detecting rising meter temperatures.

Electricity Smart Cities
Electric Vehicles

Managed EV Charging

Managed EV charging ensures end customers manage their costs and utilities protect the grid.

Proteger los ingresos y detectar las pérdidas más rápidamente.

Identifique, monitoree y gestione rápidamente las pérdidas potenciales y las fugas de ingresos, y entienda los riesgos asociados al robo de energía.

Ver el video

Explore Related Products and Services

Person working in control center

AMI Operations Management

Enhance operational efficiency and deliver the functional capabilities needed to more efficiently manage and operate your AMI system at scale.

Analytics Control Center

Grid Reliability

Lower costs, improve results and address challenges by resolving issues such as reliability, power quality, theft and transformer loading.

person gesturing at laptop to another person

Delivery Services

We understand your business requirements and we'll help you improve operational efficiencies which will allow you to derive more value from your business solutions.

server room

Managed Services

Our managed services will provide you with a lower TCO, the ability to scale instantly, enhanced security, faster implementation and rapid innovation.

Resources

Outcomes: Delivering Intelligence that Empowers

Read Brochure

Transformer Load Management

Watch Video

Otter Tail Power Company receives CS Week Excellence Award

Read