Analytics

Delivering actionable insights.

Generate actionable insights to drive efficiencies, improve reliability and enhance quality of service.

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Analytics Forecasting Revenue Assurance

Providing business outcomes that address utility challenges.

Amplify the value from your investments by uncovering insights to drive critical decisions and deliver a world-class customer experience.

maximize operational efficiences

Maximize Operational Efficiency

More efficiently manage and operate your system.

enhance reliability safety

Enhance Reliability & Safety

Deliver consistent and reliable energy, and restore service quickly and efficiently.

customer satisfaction

Improve Customer Satisfaction

Enable customers to proactively optimize energy/water usage and meaningfully interact with utilities.

increase revenue

Increase Revenue

Combat energy and water diversion and loss through analytics.

Customer Successes

Beneath the Surface: After the Storm

Learn how Provo Water quickly restored service after a natural disaster by reducing non-revenue water loss and driving water conservation.
(This video was produced for Itron by BBC StoryWorks Commercial Productions)

98% decrease in time it took to receive NRW data—from three weeks to hourly

Using Analytics to Detect and Solve Water Consumption Issues

“I am a true believer in analytics—we are able to verify how much water is used by our residents and then develop measures to better manage our water resources.”

Water loss reduced from 22% to less than 5%

Improving Forecasting Accuracy with AMI Data

“We are improving forecast and per-class accuracy; obtaining cleaner, more consistent data; understanding how weather impacts revenue; and enabling execs to make quick, strategic decisions.”

Improved forecast accuracy by 60% (18 GWh) and revenue by 69% (within $1.4 million)

Enhancing Customer Service & Water Conservation

“Prior to having analytics, we could tell that ongoing consumption meant the customer likely had a leak, but we did not have the data to back it up. We are now proactively reaching out to alert our customers to possible leaks so they can take action, saving them money and conserving water.”

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Saving over $250,000 annually

AMI Operations

teco
Enhancing Operational Efficiency

Exception Management

9,000+

post-installation exceptions managed and resolved in AMI Ops

Billing Quality Data

5.2M

accounts billed in 2021 with only .25% of those estimated

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Dominion Energy logo
Achieving Value through Operational Excellence

computer

8,000

total service point issues completed via AMI Operations in 2020

gears

40%

of service point issues automatically closed in 2020

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city utilities
City Utilities Springfield (CUS) has decreased the time it takes to detect theft and water leaks by 90%. They are realizing operational savings, understanding the status of their AMI system and applying corrective actions exactly where and when they are needed. Through AMI operations,
CUS can detect:

high temp

High temperature issues within 4-5 hours

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Water backflow within 1 day

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Meter tampering within 1-4 days

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Suspect water leaks within 1-5 days

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Grid Operations

transformer mounted in the air

Distribution Transformer Awareness

Diagnose transformer conditions, identify connectivity issues and monitor performance.

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Grid Operations

Develop proactive asset management strategies and optimize your grid.

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Grid Connectivity

Grid Connectivity

Achieve a balanced grid while improving outage response, enhancing grid resiliency and extending asset life.

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Ensuring Revenue by Identifying Remote Current Transformer Loading

Learn how Commonwealth Edison is gaining transformer visibility and ensuring accurate billing.

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Temetra Analysis

Addressing Water Scarcity: How to Save Billions of Gallons in Drought-Stricken California
View more examples on this interactive map1 (108 MB).
Learn how acoustic leak-sensing devices and Temetra Analysis can help.
1California Department of Water Resources, Water Use Efficiency Data. WUEdata - Water Use Efficiency Data (ca.gov)

water leaks

97.4 billion

gallons of water are lost in California per year due to leaks or asset failures

of which

Precious Water

27 billion

gallons are economically recoverable

equating to

home water

850,000

homes' consumption in a year

Beneath the Surface: After the Storm

Learn how Provo Water quickly restored service after a natural disaster by reducing non-revenue water loss and driving water conservation.
(This video was produced for Itron by BBC StoryWorks Commercial Productions)

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water

Connecting Every Drop: Are Your Water-Loss And Conservation Efforts Up To Date?

Learn how to take the necessary steps to address water scarcity challenges.

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Sun over the ocean

Address water resource challenges by digitalizing your distribution network

Related Use Cases

Electricity Gas
Man in glasses looking at various graphs

Revenue Assurance

Alleviate safety concerns and enhance revenue utilizing analysis and investigation tools such as algorithms, data filters and pattern detection to identify meter tampering and service bypass conditions.

Water Smart Cities
Water_Operations_Management_380x203

Temetra Analysis

Detect and reduce real and apparent water losses—including those in your distribution network and at customer sites. Identify and prioritize pipe maintenance and enable proactive communications with customers.

Gas Water
woman speaking on headset

Customer Service Representative

Enhance the customer experience and encourage conservation by providing comprehensive, informed responses about energy and water consumption.

Electricity
fallen telephone pole in road

Outage Detection

Improve outage response with real-time intelligence and deliver consistent and reliable energy through an accurate and continuous feed of information on the state of your distribution grid.

Electricity
line graph on tablet

Meter Temperature Monitoring

Enhance safety and prevent fires by continuously monitoring and detecting rising meter temperatures.

Electricity Smart Cities
Electric Vehicles

Managed EV Charging

Managed EV charging ensures end customers manage their costs and utilities protect the grid.

Protect revenue and detect loss faster.

Quickly identify, monitor and manage potential losses and revenue leakages, and understand the dangers associated with energy theft.

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Explore Related Products and Services

Person working in control center

AMI Operations Management

Enhance operational efficiency and deliver the functional capabilities needed to more efficiently manage and operate your AMI system at scale.

Analytics Control Center

Grid Reliability

Lower costs, improve results and address challenges by resolving issues such as reliability, power quality, theft and transformer loading.

person gesturing at laptop to another person

Delivery Services

We understand your business requirements and we'll help you improve operational efficiencies which will allow you to derive more value from your business solutions.

server room

Managed Services

Our managed services will provide you with a lower TCO, the ability to scale instantly, enhanced security, faster implementation and rapid innovation.

Resources

Outcomes: Delivering Intelligence that Empowers

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Transformer Load Management

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Otter Tail Power Company receives CS Week Excellence Award

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