Outcomes

Delivering intelligence that empowers.

Achieve measurable outcomes that capitalize on the power of your networks and devices, empower your workforce, maximize your operations and enhance the customer experience.

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Positive Proof for Distributed Intelligence

Learn how Tampa Electric Company is exploring and validating the value of distributed intelligence and why DI apps surpassed the capabilities of cloud-based analytics.

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Podcast: Applications of Distributed Intelligence

Learn how DI is poised to improve utility operations and benefit end users.

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Distributed Intelligence Applications

Collaborate intelligently in real time at the edge of the network to solve problems and manage rapidly changing conditions

Grid Connectivity

Achieve a balanced grid while improving outage response, enhancing grid resiliency and extending asset life.

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Next-Generation AMI: Expand and Gain Maximum Value from Your Investments

Capitalize on innovation by realizing an immediate ROI and gain maximum value with more sophisticated and targeted use cases.

AMI Operations

Exception Management — 9,000+

post-installation exceptions managed and resolved in AMI Ops

Billing Quality Data — 5.2M

accounts billed in 2021 with only .25% of those estimated

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8,000

total service point issues completed via AMI Operations in 2020

40%

of service point issues automatically closed in 2020

high temp — High temperature issues within 4-5 hours

Water_backflow_150x150 — Water backflow within 1 day

meter_tampering_150x150 — Meter tampering within 1-4 days

water_leaks_150x150 — Suspect water leaks within 1-5 days

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97.4 billion

gallons of water are lost in California per year due to leaks or asset failures

27 billion

gallons are economically recoverable

850,000

homes' consumption in a year

Connecting Every Drop: Are Your Water-Loss And Conservation Efforts Up To Date?

Learn how to take the necessary steps to address water scarcity challenges.

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Address water resource challenges by digitalizing your distribution network

Deliver Measurable Results that Address Non-Revenue Water Loss

Temetra Analysis helps you reduce operating costs and NRW losses, improve operational efficiencies, and enhance reliability and resiliency.

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Optimize and Efficiently Manage Your Water Distribution Network

Improve operational visibility, minimize leaks, reduce labor costs, optimize network operations and proactively improve the customer experience with Temetra Analysis.

Restoring Water Service Amid Natural Disasters

In 2017, Hurricane Irma brought severe winds and destruction to the islands of the Turks and Caicos. Learn how the local water supplier, Provo Water, was able to restore service in just four days after the devastation.

Distributed Energy Management (DEM)

Optimize distributed energy resources and their impact on the grid.

Distributed Energy Management solutions combined with OpenWay Riva’s edge intelligence and processing capabilities deliver on the promise of near real-time demand response and more engaging energy efficiency programs.

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Gulf Power

Raising the bar for automated residential price-based demand response programs. Long recognized as a leader in demand-side management, Gulf Power initiated the first fully-automated critical peak pricing (CPP) program in the U.S. Today they’re driving innovation in automated price-based demand response, improving customer satisfaction, reducing generation needs and more effectively using existing capacity.

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Customer satisfaction rates as high as 95%

Pepco Holdings

Reducing energy consumption by achieving more flexibility in managing peak demand. Working together, PHI and Itron have successfully deployed more than 456,000 energy management devices, including web-programmable thermostats and control switches—reaching more than 380,000 customers for demand response.

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> 400 MW load reduction and counting

increase revenue — >60%

of the electricity consumed in North America is forecasted using Itron’s forecast products and services

SmartNetwork — Nine

of the largest energy retailers in the world use Itron’s forecasting products and services to support their retail operations

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Clarity, accuracy and confidence—Itron forecasting delivers.

Maximize Operations

(Short Term: 5 minutes-10 days)

With short-term forecasting (5 minutes-10 days), you can improve grid and retail operations, and enhance energy trading.

Improve Financial Performance

(Medium Term: 1-3 years)

With medium-term forecasting (1-3 years), you can gain insights into sales forecasts, revenue forecasts and variance analysis.

Enhance Planning

(Long Term: 5-20 years)

With long-term forecasting, you can enhance visibility and planning for a variety of energy, peak and hourly load forecasting activities.

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scalable — Scalable

AMI data processing capabilities scale to 10 million meters and beyond; six production customers managing 1 million or more meters

Icon-Leadership — Leader

Positioned as a leader in Gartner’s Magic Quadrant for Meter Data Management (MDM) six consecutive times

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GLOBAL MANAGED SERVICES

Let us manage it. And let us own the results.

There’s no system or network we can’t manage. Just ask more than 1,400 utilities worldwide who trust us to manage 62 million endpoints. From base-level SaaS hosting to completely managing your software and network and delivering SLAs, we’ll accommodate virtually any level or combination of managed services that fit your needs. We own the outcome you’ve engaged us to deliver. (We’ll even tie our compensation to your success.)

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Texas-New Mexico Power

Texas-New Mexico Power (TNMP) adopted a fully supported managed services approach. By moving their systems to the cloud, TNMP can focus on operations while Itron keeps technology current.

Explore Related Products and Services

Revenue Assurance

Quickly identify, monitor and manage potential losses and revenue leakages through revenue assurance.

Distributed Intelligence

Deliver new and innovative approaches to solving critical challenges facing the world’s power grids and manage changing conditions in real time.

AMI Operations

Enhance operational efficiency and deliver the functional capabilities needed to more efficiently manage and operate your AMI system at scale.

Temetra Analysis

Identify, prioritize and take action to detect and reduce real and apparent water losses, identify and prioritize pipe maintenance, and enable proactive communication with your customers.

IntelliSOURCE Enterprise

Redefine your expectations of a demand response management system by managing energy efficiency programs and distributed energy resources.

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Enabling Real-time Visibility
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Forecasting Video — Forecasting
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city — Leveraging AMI for the Low Voltage Landscape
Download White Paper

Women with data stats AI — Machine Learning: What Water Utilities Can Learn from the Power Industry
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Eyva Brochure Thumbnail — Outcomes: Delivering Intelligence that Empowers
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Outcomes_Fact_Sheet_280x180 — Outcomes Fact Sheet
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Revenue Assurance Brochure — Revenue Assurance
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Itron Tampa Electric Case Study — Tampa Electric Company: The Art of the Possible
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Outcomes

Delivering intelligence that empowers.

Revenue Assurance

DEM

Forecasting

MDMS

Global Managed Services

Maximize Operational Efficiency

Improve Customer Satisfaction

Protect Investments

Positive Proof for Distributed Intelligence

Learn how Tampa Electric Company is exploring and validating the value of distributed intelligence and why DI apps surpassed the capabilities of cloud-based analytics.

Podcast: Applications of Distributed Intelligence

Learn how DI is poised to improve utility operations and benefit end users.

Distributed Intelligence Applications

Collaborate intelligently in real time at the edge of the network to solve problems and manage rapidly changing conditions

Grid Connectivity

Achieve a balanced grid while improving outage response, enhancing grid resiliency and extending asset life.

Next-Generation AMI: Expand and Gain Maximum Value from Your Investments

Capitalize on innovation by realizing an immediate ROI and gain maximum value with more sophisticated and targeted use cases.

AMI Operations

9,000+

5.2M

8,000

40%

High temperature issues within 4-5 hours

Water backflow within 1 day

Meter tampering within 1-4 days

Suspect water leaks within 1-5 days

Dangers Associated with Energy Theft: Revenue Assurance

97.4 billion

of which

27 billion

equating to

850,000

Beneath the Surface: After the Storm

Connecting Every Drop: Are Your Water-Loss And Conservation Efforts Up To Date?

Learn how to take the necessary steps to address water scarcity challenges.

Address water resource challenges by digitalizing your distribution network

Deliver Measurable Results that Address Non-Revenue Water Loss

Temetra Analysis helps you reduce operating costs and NRW losses, improve operational efficiencies, and enhance reliability and resiliency.

Optimize and Efficiently Manage Your Water Distribution Network

Improve operational visibility, minimize leaks, reduce labor costs, optimize network operations and proactively improve the customer experience with Temetra Analysis.

Restoring Water Service Amid Natural Disasters

In 2017, Hurricane Irma brought severe winds and destruction to the islands of the Turks and Caicos. Learn how the local water supplier, Provo Water, was able to restore service in just four days after the devastation.

Optimize distributed energy resources and their impact on the grid.

Gulf Power

Pepco Holdings

75% and 100%

>60%

Nine

Clarity, accuracy and confidence—Itron forecasting delivers.

Maximize Operations

Improve Financial Performance

Enhance Planning

Proven

Scalable

Leader

Data Management for the Active Grid

GLOBAL MANAGED SERVICES

Let us manage it. And let us own the results.

Texas-New Mexico Power

Texas-New Mexico Power (TNMP) adopted a fully supported managed services approach. By moving their systems to the cloud, TNMP can focus on operations while Itron keeps technology current.

Explore Related Products and Services

Revenue Assurance

Distributed Intelligence

AMI Operations

Temetra Analysis

IntelliSOURCE Enterprise

Learn More