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Press Release

City of Cleveland Chooses Itron ChoiceConnect™ for Smart Metering Project

425,000 Water Connections to Benefit from Fixed Network Automation

LIBERTY LAKE, Wash. — September 30, 2010 — Itron Inc. (NASDAQ: ITRI) announced today that one of the country’s largest water providers, Cleveland Division of Water (Cleveland), has signed a contract for the deployment of Itron’s smart water metering solution, ChoiceConnect. Implementing the fixed network-based system highlights Cleveland’s desire to provide enhanced and reliable service to customers, as well as its long-term view to utilize innovative technologies.

The smart metering project consists of 425,000 ChoiceConnect 100W water modules, network infrastructure and accompanying software, which will be deployed over a three year period. The two-way communications network will enable Cleveland to collect time-synchronized hourly meter data. Access to accurate and granular usage data will enhance Cleveland’s level of service to customers by enabling real-time bill reconciliations and high-bill avoidance with customer-side leak detection for greater overall billing accountability. The interval data will also provide a clear understanding into actual customer usage patterns to better balance supply with demand.

Moving from manual reads to smart metering will elevate the level of service Cleveland offers its customers and increase their operational efficiency. The network capabilities and advanced software applications will enable Cleveland to collect timely and accurate meter data and use innovative analysis to transform operations for their customers’ benefit.

The fixed network system will provide significant increases in operational efficiency and reduce the per-meter read costs. Itron’s bundled meter data management will provide advanced analysis of collected interval meter data and will allow field assets to be effectively managed with programs such as meter right-sizing and system integrity investigations.

“We applaud Cleveland’s commitment to enhance customer service by deploying a smart metering solution throughout their service territory,” said Lou Gust, Itron’s vice president of water sales and marketing. “This opportunity with Cleveland represents Itron’s largest water meter automation project in North America, and is indicative of the industry-leading solutions and dependability that we bring to every project.”


About Itron

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.

Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.

PR Contact

Alison Mallahan

Senior Public Relations Manager

(509) 891-3802