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Press Release

City of Ottawa Selects Itron Smart Metering Solution

Canadian Capital City to Update 210,000 Connections with Smart Water Technology

LIBERTY LAKE, Wash.—April 29, 2011—Itron Inc. (NASDAQ: ITRI) announced today that the City of Ottawa (Ontario, Canada) has signed a contract to deploy Itron smart water metering technology as the foundation of its Advanced Metering Infrastructure Project. The solution will help the Ontario-based utility eliminate estimated billing for ratepayers and help it be more efficient in its water service operations.

The project consists of 210,000 smart water modules, fixed network two-way communications infrastructure and associated software, a meter data management system, and a variety of comprehensive professional services-including installation,project management, training and support. The smart meter modules will be retrofitted onto existing water meters within the service territory, minimizing service disruption for Ottawa's customers.

With field-proven technologies and advanced two-way communication capabilities between the meter and the water utility, the Itron smart metering system will allow Ottawa to collect time-synchronized meter data in daily or even hourly increments. Service representatives will then have access to real-time information for greater insight and accountability when responding to customer billing inquiries. The fixed network system enables granular collection and analysis of water consumption data, monitors for possible leaks and leak locations, and provides a clear understanding of city-wide usage patterns to better balance supply with demand.

"The advantages of smart metering initiatives are quickly becoming clear to forward-looking water providers," said Scott Owen, managing director, Itron Canada. "These include improving operational efficiency, enhancing customer service, and monitoring the integrity of distribution systems. This project exemplifies the City of Ottawa's commitment to deploying state of the art technologies to ensure they provide efficient reliable service to their customers-at an affordable price. Itron is proud to assist Ottawa in realizing these benefits today and in the future."

The deployment of the smart metering system began in January 2011 and is expected to take 24 months to complete. For more details about the City of Ottawa's AMI Project, click here.


About Itron

Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com.

Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.

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