Installing an automatic meter reading (AMR) system can go a long way toward satisfying
residential and C&I customer expectations. For the residential customer, meter
data can be collected without intrusive visits by utility personnel, billing and
account data is accurate and reliable, and the utility has the usage profiling data
necessary for managing peak load and outages more effectively. C&I customers
value the detailed usage information and complex billing options that are available
when interval data collected by AMR technology is combined with integrated meter
data management software solutions. Itron’s Fixed Network collection systems
can also provide outage detection and identify the outage location for more efficient
workforce dispatching.
Benefits
Eliminates access problems
Reduces labor costs
Improves customer satisfaction
Provides accurate data for resolving disputed
accounts
Detects outages and identifies outage location
Addresses the customer satisfaction component
of many performance-based rate structures
Accelerates cash flow with monthly billing
Improves ability to perform off-cycle reads
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